Technology
We do not optimise routes. We optimise when food is cooked.
PARCL is a logistics, timing and orchestration platform. Every part of it exists to shrink the gap between the pan and the first bite.
The pipeline
Four stages, recalculated continuously.
- 01
Customer in motion
Route, speed and traffic become a live arrival estimate.
- 02
Order orchestration
Items, prep times and handover are combined into one schedule.
- 03
Kitchen start window
The Partner app tells the line when to begin each dish.
- 04
Pickup handover
The counter is alerted seconds before arrival; one scan closes it.
Platform
What runs underneath.
Built to be asset-light and predictable: infrastructure cost per order falls as volume grows.
Live ETA prediction
Arrival estimates are refreshed throughout the journey rather than fixed at checkout.
Smart kitchen timing
Per-item prep durations produce a start window for each dish in an order.
Restaurant dashboard
Live queue, start windows, prep accuracy and outlet performance in one place.
Order orchestration
A modular service architecture keeps the app, counter and kitchen on one event stream.
Real-time notifications
Arrival pings, start prompts and handover confirmations, delivered in milliseconds.
Scalable cloud infrastructure
Managed autoscaling holds infrastructure cost under ₹1 per order from early scale.
Security
Boring where it matters.
Payments and data
Payments run through PCI-compliant gateways with dual-provider redundancy. Card details are never stored by PARCL, and location is used only to time your active order.
What's next
Where the timing gets smarter.
AI-assisted optimisation
As order history builds, prep-time estimates, start windows and queue spacing tune themselves per outlet, per dish, per hour of the day.
FAQ
Technology, security and privacy.
Time is the product.
If you build systems where milliseconds change someone's dinner, we should talk.